سلام دوستان گرامی
3 روز پیش email ,360 , messenger من قفل شد و ار اون موقع به بعد اجازه ی ورود نمیده، میگه یوزر و پست اشتباهه
از صحت یوزر و پسوورد ام 100% اطمینان دارم.از طریق Forget your ID or password به email من اجازه تغییر پس رو نمیده
به محض وارد کردن email میگه که نمیشه پس رو تغییر داد ارور زیر رو میده:
Sorry, your password can't be reset online
You can review our Customer Care help documentation on how to reset your password.
میرسیم به بحث Customer Care help با ایمیل:
[ برای مشاهده لینک ، با نام کاربری خود وارد شوید یا ثبت نام کنید ]
[ برای مشاهده لینک ، با نام کاربری خود وارد شوید یا ثبت نام کنید ]
به دو ایمیل بالا متن زیر رو ارسال کردم:
my yahoo id 24 hours is lockd!
i every day checked my email an messenger
my brain memory punctual my yahoo password
i remember my yahoo password
but my email not opened
thanks for HELP
و اطلاعات کامل email رو دادم.جواب بعد 24 ساعت:
Thank you for contacting Yahoo! Customer Care. Unfortunately an agent cannot respond to your question until it is submitted through a form on our Help pages. This step is required and assures that you provide the information necessary for us to answer your question.
To submit your question to Yahoo! Customer Care:
1. For a technical or billing question, visitor to report abuse, visitکد:برای مشاهده محتوا ، لطفا وارد شوید یا ثبت نام کنید2. Choose the appropriate Yahoo! product or service.کد:برای مشاهده محتوا ، لطفا وارد شوید یا ثبت نام کنید
3. Complete the form to let us know what you need assistance with.
4. We'll get back to you as soon as possible! (In most cases, within 24 hours.)
We're sorry for the inconvenience and look forward to helping you.
-Yahoo! Customer Care
و جواب دوم:
Hello,
Thank you for contacting Yahoo! Messenger.
We appreciate you bringing this incident to our attention. Below you
will find a couple different ways to protect yourself from abuse.
In order to ignore a user, they cannot be on your friends list in
Messenger. So if you have them there you must delete the contact from
your Messenger List in order to ignore them. Your friends list will
supersede your ignore list.
When you ignore a contact, you will always appear to be offline to the
contact. They can never view your status or send you an IM.
There are several different version of Yahoo! Messenger, so make sure
that you follow the instructions for your particular version.
WINDOWS MESSENGER:
To ignore a contact:
1. Click the "Messenger" menu in Yahoo! Messenger and select
"Preferences."
2. Click the "Ignore List" category.
3. Select the option labeled "Ignore only the people below."
4. Click the "Add" button.
5. Enter the Yahoo! ID of the contact you want to ignore.
6. Click the "Ignore" button.
7. Click "OK" at the bottom of the window.
8. You can ignore up to 100 contacts.
NOTE: You can remove a contact from your Ignore List by selecting the
Yahoo! ID and clicking the "Remove" button.
To ignore anyone who is not on your Messenger List:
1. Click the "Messenger" menu in Yahoo! Messenger and select
"Preferences."
2. Click the "Ignore List" category.
3. Select the option labeled "Ignore anyone who is not on my Messenger
List."
4. Click "OK" at the bottom of the window.
MESSENGER FOR THE MAC:
To ignore a specific user:
1. Click "Friends" from the menu bar.
2. Select the "Edit Ignore List" option.
3. Enter the Yahoo! ID of the person you wish to ignore exactly as it
appears on your screen.
4. click the "Add" button and then click the "Done" button.
To ignore anyone who is not on your friend list:
1. Click "Friends" from the menu bar.
2. Select the "Edit Ignore List" option.
3. Enable "Ignore anyone who is not in my Friend List".
4. Click the "Done" button.
MESSENGER FOR THE WEB:
Yahoo! Messenger for the Web behaves a little bit differently than the
installed client versions of Yahoo! Messenger. There is currently no
option to ignore everyone who is not on your Messenger List, nor can you
ignore an user before they send you a message.
If you get a message from a person whom you wish to block, simply click
on the "Block" button in the upper right-hand corner of the conversation
window. You will no longer receive messages from that person.
Thanks again for contacting Yahoo! Customer Care.
Regards,
Yahoo! Customer Care
For assistance with all Yahoo! services please visit:
Thank you again for contacting Yahoo! Messenger.کد:برای مشاهده محتوا ، لطفا وارد شوید یا ثبت نام کنید
Regards,
Yahoo! Customer Care
58462346
For assistance with all Yahoo! services please visit:
و اینجوری که من فهمیدم میگه باید تو مسنجرت یک سری ها رو ایگنور کنی وقتی مسنجر بالا نمیاد چه جوری ignore کنم؟کد:برای مشاهده محتوا ، لطفا وارد شوید یا ثبت نام کنید
ایمیل بعدی:
thanks for help
okay ! i ignored my friend to the messenger list
but my messenger is not opened!
i cant opened my email , my messenger , my 360
i cant remove my friend before the open my YAHOO ID
please return the my email
و جواب بعد 24 ساعت:
Thank you for contacting Yahoo! Customer Care. Unfortunately an agent cannot respond to your question until it is submitted through a form on our Help pages. This step is required and assures that you provide the information necessary for us to answer your question.
To submit your question to Yahoo! Customer Care:
1. For a technical or billing question, visitor to report abuse, visitکد:برای مشاهده محتوا ، لطفا وارد شوید یا ثبت نام کنید2. Choose the appropriate Yahoo! product or service.کد:برای مشاهده محتوا ، لطفا وارد شوید یا ثبت نام کنید
3. Complete the form to let us know what you need assistance with.
4. We'll get back to you as soon as possible! (In most cases, within 24 hours.)
We're sorry for the inconvenience and look forward to helping you.
-Yahoo! Customer Care
** Please do not respond to this email, as replies will not be answered.
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