Rules of Repair So your Panasonic Plasma has no picture or sound and the standby light is blinking 7 times, what next?
The first thing you need to do is call the Panasonic VIERA Concierge Hotline at 877-95-VIERA. Let them know what the problem with your tv is and that your are aware of the SC board warranty extension. They will issue you a customer case number and refer you to an authorized service center. When you speak to the service center give them your case number and tell them you would like them to arrive with the SC board.
Now, here comes the part that will make most of you unhappy. If it turns out that the SC board was not the problem, you are then responsible for paying the servicer their trip charge and diagnostic time. If the SC board resolves it, you are home free and the servicer should not charge you anything
اینم یه کامنت از یکی از کاربران مربوط به 10 روز پیش در ذیل این دستور العمل:
Sarah 10 days ago
My Panasonic died this morning, with 7 blinks and it's only 20 months old, it's not good enough!!! Won't buy Panasonic again
خلاصه کلام :
تمامی پاناسونیک داران، مبلغی برای این اتفاق ناگوار کنار بذارید تا در صورت بروزحادثه با مشکل مواجه نشید.
اینطور که در سایتهای خارجی دیدم این اتفاق (سوختن برد)دیر و زود داره اما سوخت و سوز نداره.
ضمنا این مسئله هیچ ربطی به نوسانات برق نداره و بیخود پولتون رو بابت خرید بهترین محافظ و استابلایزر هدر ندید.
این یک مشکل ساختاری در طراحی و ساخت این برد هست و پاناسونیک هم خودش اینرو پذیرفته اما نه حاضر به تعویض شده نه حتی عذر خواهی.
یا علی.
