ممنون میشم اگه نطراتتون راجعبه معنی این رو بگید
:n12:
Statistical findings and results of each study were typically combined with organizational
improvement initiatives where customer feedback was correlated with choice, preference, buying
behavior and a highly refined understanding of how satisfaction ratings (usually on a 1 to 10
scale where 1 is lowest and 10 is highest) tracked with customer emotions of dissatisfaction,
indifference, loyalty and preference. Open ended questioning as well as specific targeted queries
continued to reveal the relationship between ratings, customer buying behavior, business
performance, and sales