l2eza.d
07-11-2012, 17:44
با سلام ، دوستان خسته نباشید ، من n56vz با گارانتی سریر گرفتم و بعد از بررسی هایی که انجام دادم ، دمای قسمتهای لپ تاپ در وضعیت های مختلف به این صورت بوده :
idle :40-45 cpu and gpu
internet surfing : 55 cpu and 40-45 gpu
در حالت بازی خیلی غیر عادیه که هم دمای cpu و هم gpu بعد از حدود 1 ساعت بازی به 85 درجه می رسه ، (البته بدون کولپد)
با سایت اسوس مطرح کردم این نامه و جوابش:
Sent : 2012-11-6 1850
To : "tsd@asus.com.tw"
Subject : Notebook N56VZ
[CASEID=WTM20121107236177035]
Apply date : 11/6/2012 617 PM(UTC Time)
[Contact Information]
*Name : -
*Email Address :-
Phone Number :
City : -
*Country : Iran[ایران]
[Product Information]
*Product Type : Notebook
*Product Model : N56VZ
*Product S/N :-
Place of Purchase : iran - tehran -atiko
*Date of Purchase : 2012/6/11
*Operating System : Windows 7 64bit
[Problem Description]
hi , first , excuse me for my bad English
problem is about CPU/GPU and overall temperature ,
in web surfing , CPU temp is 52 c and GPU temp is 46 c
in games , the keyboard gets warm , the CPU temp reach over 80 c and GPU temp
reach 85 c
is it normal ?
i have speaker buzz too, when i play music , some sounds make a noticeable buzz . i
think it come from right side , near power key .
----------------------------------------------------------
From:ASUS TSD
To:-
Date:2012-11-07 02:03:34
Dear Valued Customer,
Thank you for contacting ASUS Technical Service.
For your overheat issue. Could you please use the virus killer software to check your system first,because the problem may be caused by the virus even though the load is small.If this method doesn''t work,you can have your os reinstalled for a try.
Please boot up the notebook. You can press F9 when you see the ASUS logo, and then choose the first item to recover OS to the first partition.
I ought to tell you don''t forget to backup the data that are important for you.
After that if the overheat issue, still exit. It maybe hardware related issue. Please contact with local service center for help to check and repair it.
VISTA Service *
+98 21 88 72 87 00~01 (09:00-15:30 Sat. ~ Wed.; 09:00-13:00 Thu.)
Tehran
No. 5, 14th Alley, Vozara St., Tehran, Iran
Sazgar *
+98 21 88 72 02 89 (08:30-17:00 Sat. ~ Wed.; 08:30-12:00 Thu.)
Tehran
No. 17, Nahid Alley, Mirzaye Shirazi St., Tehran Iran
EMERTAT *
+98 21 88 78 60 51~2 (09:00-17:00 Sat. ~ Wed.; 09:00-12:00 Thu.)
Tehran
No. 903, 9th floor, Capital Computer Complex, Mirdamad Blvd., Tehran, Iran
And for your audio issue, we recommend to reinstall audio driver for try:
[ برای مشاهده لینک ، لطفا با نام کاربری خود وارد شوید یا ثبت نام کنید ] ([ برای مشاهده لینک ، لطفا با نام کاربری خود وارد شوید یا ثبت نام کنید ])
Should you have any question, don''t hesitate to contact us.
You may receive questionnaire for the email service satisfaction survey, please kindly fill out it.
Your comment will help us towards improving ASUS customer service. Thank you.
Best regards
Stephen
ASUS service center
البته کولپد هم دارم ، ولی فکر نکنم آنچنان تاثیری داشته باشه ،
دوستان توی ایران کسی ic diamond thermal compound کار میکنه ؟
راه حلی سراغ دارید؟ آپدیت بایوس تاثیری داره ؟
idle :40-45 cpu and gpu
internet surfing : 55 cpu and 40-45 gpu
در حالت بازی خیلی غیر عادیه که هم دمای cpu و هم gpu بعد از حدود 1 ساعت بازی به 85 درجه می رسه ، (البته بدون کولپد)
با سایت اسوس مطرح کردم این نامه و جوابش:
Sent : 2012-11-6 1850
To : "tsd@asus.com.tw"
Subject : Notebook N56VZ
[CASEID=WTM20121107236177035]
Apply date : 11/6/2012 617 PM(UTC Time)
[Contact Information]
*Name : -
*Email Address :-
Phone Number :
City : -
*Country : Iran[ایران]
[Product Information]
*Product Type : Notebook
*Product Model : N56VZ
*Product S/N :-
Place of Purchase : iran - tehran -atiko
*Date of Purchase : 2012/6/11
*Operating System : Windows 7 64bit
[Problem Description]
hi , first , excuse me for my bad English
problem is about CPU/GPU and overall temperature ,
in web surfing , CPU temp is 52 c and GPU temp is 46 c
in games , the keyboard gets warm , the CPU temp reach over 80 c and GPU temp
reach 85 c
is it normal ?
i have speaker buzz too, when i play music , some sounds make a noticeable buzz . i
think it come from right side , near power key .
----------------------------------------------------------
From:ASUS TSD
To:-
Date:2012-11-07 02:03:34
Dear Valued Customer,
Thank you for contacting ASUS Technical Service.
For your overheat issue. Could you please use the virus killer software to check your system first,because the problem may be caused by the virus even though the load is small.If this method doesn''t work,you can have your os reinstalled for a try.
Please boot up the notebook. You can press F9 when you see the ASUS logo, and then choose the first item to recover OS to the first partition.
I ought to tell you don''t forget to backup the data that are important for you.
After that if the overheat issue, still exit. It maybe hardware related issue. Please contact with local service center for help to check and repair it.
VISTA Service *
+98 21 88 72 87 00~01 (09:00-15:30 Sat. ~ Wed.; 09:00-13:00 Thu.)
Tehran
No. 5, 14th Alley, Vozara St., Tehran, Iran
Sazgar *
+98 21 88 72 02 89 (08:30-17:00 Sat. ~ Wed.; 08:30-12:00 Thu.)
Tehran
No. 17, Nahid Alley, Mirzaye Shirazi St., Tehran Iran
EMERTAT *
+98 21 88 78 60 51~2 (09:00-17:00 Sat. ~ Wed.; 09:00-12:00 Thu.)
Tehran
No. 903, 9th floor, Capital Computer Complex, Mirdamad Blvd., Tehran, Iran
And for your audio issue, we recommend to reinstall audio driver for try:
[ برای مشاهده لینک ، لطفا با نام کاربری خود وارد شوید یا ثبت نام کنید ] ([ برای مشاهده لینک ، لطفا با نام کاربری خود وارد شوید یا ثبت نام کنید ])
Should you have any question, don''t hesitate to contact us.
You may receive questionnaire for the email service satisfaction survey, please kindly fill out it.
Your comment will help us towards improving ASUS customer service. Thank you.
Best regards
Stephen
ASUS service center
البته کولپد هم دارم ، ولی فکر نکنم آنچنان تاثیری داشته باشه ،
دوستان توی ایران کسی ic diamond thermal compound کار میکنه ؟
راه حلی سراغ دارید؟ آپدیت بایوس تاثیری داره ؟